Kia Ora and welcome - we are delighted that you have chosen to enrol on one of our programmes. Our tutors, administrators and management are all committed to helping you achieve your goals and collectively they will make your time with us as comfortable, safe, and productive as possible. We hope you enjoy your time with us and encourage you to discuss any problems or concerns you have with your tutor or other staff member who will be more than happy to help.
The purpose of this wiki
EmployNZ is committed to providing clear, accurate and relevant information to our students before, during and after their study with us and ensuring that the information is explained and understood. With this in mind, please use this handbook as a guide to refer to. It’s purpose is to ensure that you are aware of our code of conduct and your obligations as a student. It also provides clarity on the informal and formal processes that you and our organisation will follow if problems are encountered.
The content of Section 1 applies to all students. Section 2 is only relevant to you if you are a fee paying Domestic student, and Section 3 is only relevant to you if you are an International fee paying student.
Throughout this handbook, references are made to forms, templates, check-lists and other documents (Forms). The appendices of this handbook is where you will find these as/if necessary. If you are unsure of the terminology or language used in this handbook a description of key definitions is located in the Glossary of Terms at the back.
A staff member will clarify the contents of this handbook, your curriculum and any specifics relevant to the programme you are enrolled on. At the completion of this orientation you are required to sign the Learner Contract and Learner Authorisation forms at the back of this handbook and any other documentation as relevant to your programme of study. Your signature on these forms in combination with that on your Enrolment form will be an acknowledgement that you will abide by our rules and regulations, commit to your obligations as a learner and are aware of the consequences if you do not.
EmployNZ will retain the original copy of these forms and at your request provide you with a copy.
For reference purposes you may retain a hard copy of this handbook. A copy is also available in your Training facility’s common room or it can be provided to you upon request from a Staff Member.
Introduction to EmployNZ
EMPLOYNZ Ltd is an award-winning Category 1 Private Training Establishment registered and accredited by New Zealand Qualifications Authority (NZQA) to provide education and training, pursuant to the Education Amendment Act.
We were established in the year 2000, with the specific goal of providing high quality training services to the Bay of Plenty Region. Today we are involved in a number of different areas of provision and have training facilities in Tauranga, Mount Maunganui, Whakatane, Rotorua, Henderson, Onehunga and offices in Taupo and Auckland. We offer student-centred learning environments over a range of qualification Levels (1 – 6) and subject areas to both Domestic and International students. We believe that smaller class sizes, wrap around support services and ensuring that the training and qualifications students receive are industry focused, provide the best pathway to further study and/or employment.
EmployNZ Purpose
To provide a supportive learning environment which inspires our students and clients to achieve their educational and employment goals.
Values
- Be accountable
- Focus on Success
- Take responsibility for your actions
- Make good decisions and stand by them
- Own your actions and mistakes
- Do what you will say you will do
- Measure performance to improve
Focus on Success
- Our success is your success
- Celebrate and share your wins
- Strive to be the best you can
- Team work for success
- Be proud of your results
Committed to Making a Difference
- Inspiring positive change
- Turning potential into reality
- Consistent action to drive results
- Make changes where you see they are needed
- Honour your commitments
Talk Openly and Honestly
- Be genuine with your communication
- Share your thoughts and ideas
- Speak freely and truthfully
- If you don’t know, ask
- Trust that you will be heard
EmployNZ Roles and Responsibilities
Listed below are the key staff member roles that you will have interactions with during your time with us.
The Education Division Manager is responsible for the management of the Private Training Establishment (PTE) EmployNZ. This includes our Quality Assurance and Self-assessment system, the quality of the education resources, delivery, assessment, and moderation processes.
The Programme Manager (PM) is responsible for the quality of the delivery of your programme. The PM works alongside the tutors under their control and provide checks, balances, and intervention when there are issues.
The International Student Manager has the responsibility for developing and maintaining appropriate curricular and extra-curricular programmes for the International students at EmployNZ. Ensuring that the students are settled and ensuring that requirements of the Education (pastoral Care of International Students) Code of Practice (the Code) pertaining to the needs of the International students are being met.
Your tutor or tutors will be your main point of contact as you work your way through your programme of study. They will facilitate and coordinate your programme and act as a role model, coach, and advocate to help motivate, challenge, and guide you so that you improve your performance and succeed in your education or employment goals. Your tutor will most often assess your performance against the standards on your programme, however as needed an assessor may also be involved with this process.
The Youth Coaches provide mentoring support, coaching services, and a wrap-around service for all eligible youth (under 18). Any EmployNZ student can access the Social Services division by approaching EmployNZ staff members, or an ENZ Social Services team member directly. More information about the EmployNZ Social Services Division Policy can be obtained from your Tutor or Student Services.
Treaty of Waitangi
EMPLOYNZ aims to fulfil the intent of the Te Tiriti O Waitangi (Treaty of Waitangi) by valuing and reflecting New Zealand’s cultural heritage. Our objectives are to:
Ensure the curriculum reflects Maori perspectives where applicable for learners.
We recognise that students, especially Maori students, learn by different methods. To bring effect to this objective, your tutor will build classroom cultures and lessons that ensure that student needs are met. A cooperative learning approach will be used which mixes academic with social learning experiences while catering to the learning styles of each individual. This ensures that lessons are intrapersonal (within oneself) and interpersonal (between people) using a mix of kinaesthetic (physical activities) spatial (seeing the big picture) and auditory (listening) methods.
Consult with Maori Stakeholders on effectiveness with Maori learners, programme content, and other relevant matters.
We encourage on-going whanau support, and work in collaboration with our Maori stakeholders such as the Te Runanga o Ngai Te Rangi Iwi Trust (TRONIT).
Support staff training in Tikanga Maori.
All our tutors ensure Tikanga guidelines are implemented as part of our everyday routine.
Privacy Act Policy
EmployNZ is committed to ensuring transparency about how we manage your personal information, including the types of personal information we collect and how it is collected. We respect the confidentiality of information and the privacy of individuals and observe the conditions governing the release of information, as set out in the Privacy Act 2020 Information Privacy Principles (IPP’s), the Education and Training Act 2020 and other relevant legislation.
The EmployNZ Privacy Policy outlines how we protect and manage all personal information we hold, including how we collect, use, store and disclose personal information, and covers EmployNZ privacy practices across all training facilities and on our website. For more information about EmployNZ’s Privacy Notice, Data Use and Protection Notice, or Data Analytics Notice, please contact your Tutor.
If you have any questions or concerns about how we manage your personal information and privacy at EmployNZ, please contact the Privacy Officer:
- Staff member: Student Services Co-ordinator
- Email: shanon@employnz.co.nz
- Location: EmployNZ, 94 Second Avenue, Tauranga
Health and Safety Management
EmployNZ will so far as practicable, protect the health, safety and welfare of all students, staff and visitors on site, and act in compliance with our legal obligations. To meet this policy, at appropriate times an EmployNZ staff member will ensure that you are made aware of all health and safety protocols relevant to your training facility, any offsite location, and your programme of study.
Emergency Procedures
Emergency procedures will be explained to you upon commencement of your programme and in the first instance in which you are in attendance at a new training facility or offsite location.
Emergency procedure orientations will ensure that you are aware of the protocol to follow as per the displayed building evacuation notices and that you know the location of the buildings exits, fire extinguishers and fire alarms. Please ensure you have read the notices and familiarise yourself with evacuation routes and assembly points.
At regular intervals (3-4 times per annum) ‘Fire Drills’ will be conducted at your training facility. Fire drills should be treated as if there is a real emergency, as such when the fire alarm is activated you must immediately follow the protocol as per the evacuation notice for the training facility.
In the event of an earthquake, flood or any other event(s) that may make travel unsafe, check the EmployNZ website www.employnz.co.nz and/or the Facebook page facebook.com/employnz to see if classes are running or not. This information should be posted by 7:15 am.
Programme Delivery
Our programmes are learner-centred, based in an environment most suited to the programme curriculum and with an appropriate balance of classroom theory and practical work. Programmes are primarily delivered at EmployNZ training facilities, however during field trips and work experience modules off- site locations are used. Homebased self-directed learning is also integrated into some programmes.
All programmes must meet the consent and moderation requirements of the standard setting bodies relevant to the programmes approved content. This requires EmployNZ to meet industry or sector specific requirements. This ensures that our staff (tutors, assessors, and evidence verifiers) have the required skills, knowledge and experience to facilitate a programme and to assess your knowledge and skills. It also means that EmployNZ must have or have access to the resource requirements, in order to conduct the learning and assessment against the standards that make up the content of your programme.
Your tutor will go through the course outline with you and indicate the learning, assessment, offsite activities, and work experience aspects for your programme.
Offsite Activities – Field Trips and Offsite Learning Experiences
EmployNZ considers field trips, guest speakers and offsite learning experiences which align with the goals and objectives of your programme, to be vital in preparing you for success in the workplace. Offsite excursions may involve travel in an EmployNZ vehicle and unless you are notified otherwise, will be within the local district and occur within class time.
Work Experience
Some EmployNZ programmes require or encourage learners to complete work experience including the completion of assessments within a real (as opposed to simulated) workplace environment. Work experience placement is a joint responsibility, with your tutor able to help in identifying employers willing to have students on work experience.
When you engage in work experience, the workplace contact, tutor and yourself are required to complete a Workplace Agreement form. The purpose of this form is to clarify each party’s role and responsibility and it outlines the purpose of the experience to the student.
Managing Consistency of Graduate Profile Outcomes
Consistency of graduate outcomes is a process which provides assurance that all graduates of New Zealand qualifications meet the outcomes to a nationally acceptable standard. This supports the credibility of New Zealand qualifications, both in New Zealand and internationally.
In order to meet this NZQA requirement, EmployNZ submits a self-assessment report per programme. To aid in gathering information for this report, at periods upon and subsequent to graduation, you and your employer(s) will be contacted to ascertain if you have met the graduate outcomes.
Student Responsibilities
- You are responsible for your own learning and skill development throughout your programme of study. This includes being prepared for class and meeting any home study requirements that are asked of you and to catch up on any work missed due to absenteeism;
- It is your responsibility to ensure you receive ALL the materials supplied. Unless expressed otherwise all programme and training materials provided to you remain your property and responsibility. Replacement due to loss or misplacement is your responsibility and will be at your cost;
- You will take responsibility for equipment supplied and will return it and/or pay for any damage or loss to this equipment while it is in your possession. Should you fail to return supplied equipment, this will be considered as theft, resulting in instant dismissal. The offence will also be reported to the police for investigation;
- You have a responsibility to follow due process and to raise issues of concern you have with your programme of study, other learners or an EmployNZ staff member(s), rather than solving the problem by taking matters into your own hands.
- It is your responsibility to advise your tutor of any special medical condition and any specific medication or treatment for those conditions.
Dress, personal hygiene and grooming standards
EmployNZ expects you to be well groomed, to maintain personal hygiene and to wear neat, tidy, sensible clothes and shoes at all times. Appropriate grooming and attire may vary dependent on the context of programme you are enrolled on and/or the activity you are participating in at any given time. Your tutor will inform you of the dress standard for your programme, any Personal Protection Equipment (PPE) requirements and any inhouse/class rules pertaining to grooming and dress standards.
Irrespective of (above) at no times is it considered appropriate to attend class or a field trip:
- wearing clothing with offensive images, writing or logos;
- wearing revealing or provocative clothing;
- displaying gang insignia. This means the wearing of any item of clothing which commonly denotes membership of, an affiliation with, or support for a gang. Note: this does not include tattoos.